Privacy Policy

Privacy Policy

Last Updated: May 18, 2025

At Urbanauto.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your Personally Identifiable Information (PII) when you use our website.

PII refers to any information that can identify, contact, or locate an individual, either on its own or when combined with other data.

1. What Information Do We Collect?

When you interact with our website, we may collect the following information:

  • Full Name

  • Email Address

  • Delivery Address

  • Phone Number

  • Payment Details (Cash on Delivery or other methods)

This information is collected to process your orders and provide a seamless shopping experience.

2. When Do We Collect Your Information?

We collect personal information when you:

  • Place an order

  • Subscribe to our newsletter

  • Fill out forms or provide details on our website

3. How Do We Use Your Information?

We may use your information to:

  • Process and deliver your orders

  • Send updates regarding your purchases or services

  • Improve our website to better serve you

  • Respond to your customer service inquiries

  • Send promotional emails (if opted in)

4. How Do We Protect Your Information?

We implement various security measures to ensure your personal information is protected:

  • Our website is regularly scanned for security vulnerabilities

  • Secure Socket Layer (SSL) encryption is used to protect sensitive data

  • Trusted third-party payment gateways are used for secure transactions

We do not store sensitive payment details on our servers.

5. Do We Use Cookies?

Yes. Cookies are small files that help improve your browsing experience. We use cookies to:

  • Remember your shopping cart items

  • Understand site usage patterns for performance improvements

You can disable cookies through your browser settings. However, doing so may impact some website features.

6. Third-Party Disclosure

We do not sell, trade, or rent your personal information to outside parties.
We may share your data only with trusted third-party providers who assist in operating our website or servicing you, provided they keep your information confidential.

Non-personally identifiable visitor data may be used for advertising or marketing purposes.

7. Children’s Privacy (COPPA Compliance)

We do not knowingly collect personal information from children under the age of 13. Our website is not intended for use by children.

8. Data Breach Notification

In the event of a data breach, we will notify affected users via email within 7 business days.

We support the Individual Redress Principle, giving individuals the right to pursue legal remedies if their data is misused.

9. CAN-SPAM Act Compliance

To comply with the CAN-SPAM Act, we:

  • Do not use false or misleading email subjects

  • Clearly identify promotional content

  • Include our contact information in all communications

  • Honor unsubscribe requests promptly

To stop receiving emails from us:

  • Click the unsubscribe link in the footer of any email

  • Or email us directly at buywishs@gmail.com

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, feel free to contact us:

📧 Email: buywishs@gmail.com
📞 Phone: 0343-7161055